Shipping policy

Shipping

We ship to addresses in the United States only. We are not shipping internationally right now.

Where your order ships from

Our adaptive tees and IV covers ship from Amazon's fulfillment network, in plain packaging, and may be delivered by Amazon or another carrier. Hats ship directly from us. If your order has items from both, it can arrive in separate packages, and you will get tracking by email for each one.

Shipping rates and delivery times

  • Standard shipping (tees and IV covers): $5.99, and free on orders of $50 or more to the 48 contiguous states. Standard orders usually arrive in about 3–5 business days after you place your order.
  • Expedited shipping (tees and IV covers): $14.99. Expedited orders usually arrive in about 2–3 business days after you place your order. Orders placed after 5 p.m. Eastern count as placed on the next business day. Expedited is offered when your order has only tees and IV covers. It is not offered on orders that include a hat, or to Alaska, Hawaii, and U.S. territories.
  • Hats: ship free within the U.S. and usually arrive in about 3–5 business days after you place your order. If your order also has tees or IV covers, standard shipping is $5.99, or free when your order total is $50 or more.
  • Alaska, Hawaii, and U.S. territories: flat $12.99 standard shipping for tees and IV covers. These deliveries cost more, so the $50 free-shipping amount does not apply there. They usually arrive in about 5–10 business days after you place your order. Hats still ship free.

Processing and tracking

Hat orders are typically processed by the next business day. For tees and IV covers, Amazon typically ships standard orders within 2 business days and expedited orders within 1 business day. You will get a tracking number by email once each package ships, so you can follow it along the way.

Delivery times are estimates

Delivery times are estimates, not guarantees. They count business days (Monday through Friday, not holidays) and can run longer during holidays and busy times, or if an item is moving between warehouses. P.O. boxes, military addresses (APO, FPO, DPO), and some U.S. territories can take longer, and our fulfillment partner may not be able to deliver to every address. If we can't deliver to your address, we will contact you and refund your order. If expedited shipping isn't possible for your order, we will contact you about your options before it ships.

Lost or damaged packages

If your package is lost, late, or arrives damaged, please reach out through our contact page and we'll do our best to help.

Returns

We offer free returns on U.S. orders, including returns for an exchange. Please see our Return and refund policy for how to start a return and how refunds work.